Friday, August 25, 2006

Uhell

The reason I am selling things is that I am getting ready to move. Moving sucks, there is no possible way to sugar coat it. Such is life. My company is also moving to a new office within the next couple of weeks and I had to over to UHaul with a coworker to get some boxes. I decided that no matter what, this time, I will hire professional movers.

UHaul is the worst run company that I have ever seen. I have been to many different locations and it is the same deal every time. They always crew up the reservation. You almost are surprised when they actually hand you a set of keys.

"Do you mean these actually are for a truck that is physically present? In this country?"

Most of the action goes down on Saturday mornings. Most people moving have a very limited window that they can actually move items from one location to another. You would think that Uhaul would know this, considering they have been in the moving business for quite some time. So Saturday morning, at 6:55am there is a line of people eager to get going.

Then the disgruntled employees show up, see the line and take their sweet time opening up and getting ready. They usually look the door behind them so you have like five dads and their college freshman kids peering in the window like a toy store at Christmas. Once they decide to open the door it is a scene reminiscent of the 1979 Who concert in Cincinnati.

Then there are the extras. You need some boxes, they cost extra. Packing tape, extra. A steering wheel for the truck, extra. I am not blaming them for trying to make a buck, but there are fees on top of fees. By the time you get your truck and your supplies you have no money left for electricity at your new place.

Although I have personally never rented a truck from Uhaul, I have been there several times while helping my friends move. It has to be one of the most depressing places on the planet. It's like a refugee camp. A bunch of homeless people dragging their possessions around from place to place. Soon thousands of students will begin the trek to Boston and they will all need vans and trucks. Uhaul will make piles of cash while their customers get grey hair and ulcers.

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